Tours to Europe
IMPORTANT: In that you are traveling to a foreign country whose culture, customs, habits and lifestyle may be different than those of the U.S., we wish to advise you that we cannot guarantee the availability of non-smoking rooms, wheelchair/handicap access, quality of service or noise restrictions. Music from nightclubs, other guests of the hotel and/or animals in their natural habitat, may produce noise at earlier or later hours than might be expected by us in the US, who may anticipate curfews and other regulations set by the hotels and/or country.
Please understand that once on site, Festival Travel cannot compel the hotel/suppliers or others to change their customs and habits to suit your specific wishes and/or needs; nor can the hotel/supplier (s) nor Festival Travel be held financially responsible for any inconvenience or discomfort caused as a result of local cultural norms.
Festival Travel & Tour’s policy regarding NON ADMITANCE OF PASSENGERS, a moderate degree of physical health and physical ability is required to participate in these tours due to its own characteristics (long distance on the bus, walking tours in cities, etc.).
Festival Travel is able to accept booking of passengers carrying their own wheelchair as long as the person will be travelling with at least a companion who assists him/her with all his/her needs during the tour as guides and driver must attend to the group needs and will NOT be able to assist in loading and unloading clients on bus, hotels and on tours nor walking with them to in order to maintain the groups pace.
Note that most of hotels outside the USA don't have disabled rooms or these are on request and also the buses are not adapted for these passengers so wheelchair must be carried down in the bus trunk.
That's why the wheelchair must be a folding wheelchair (motor wheelchairs are not allowed) due to the limited space of the trunk and this conditions the maximum luggage permitted per passenger.
Please, make sure that the size of the wheelchair is no larger than following dimensions, if not it will not be accepted and will be your responsibility to leave decide where to leave it:
- Height: 96 cm
- Width: 75 cm
- Length: 108cm
In case the client accepts travelling with us, Festival Travel or our suppliers will not assume any responsibility in relation to the difficulty or impossibility that the passenger may encounter in undertaking the activities planned for the tour package, nor can we assume any responsibility for providing assistance for their adaptation to, or continuation of the trip. Any loss of tours entrances and/or activities will not be refunded. Please keep this in mind.